We are happy to exchange an unworn item within 7 days of receiving your order. To start the return process, send an email to info@merakiscrubs.co.za and let us know which item you would like to exchange. We will then send you instructions on where to send the item. Unfortunately no exchanges or returns will be accepted on embroidered tops or sale items. Once we have received the item, we will issue a voucher or an exchange. Please do not send us returns without contacting us first.
Regrettably, we do not offer free returns at this point. All shipping costs will need to be covered by the client. Please make sure to measure carefully and don't hesitate to contact us if you have any questions.
Unfortunately we do not offer refunds on products. If you've ordered the smallest or biggest size we offer and it's still either not small enough or not big enough we will refund you. A 5% transaction fee will be subtracted on all refunds.
